Our Martin Luther Campus senior living would like to share the outstanding work of their Transitional Care Unit. The Martin Luther Transitional Care Unit has used TruthPoint to gather patient experience feedback since 2012. The TCU team collects feedback from patients 4 days post-admission, and again shortly before discharge from the unit. The multi-point collection process allows the team to address patient experience to ensure overall patient satisfaction. The report explains how implementing the daily interdisciplinary huddle, paired with real-time patient insights delivered by TruthPoint and dedicated teamwork- the Martin Luther team has achieved and maintained outstanding improvements in organizational target measures.
CLICK HERE to view the report!
Kate Blessing - Director of Community Relations