The Martin Luther Campus has outstanding patient satisfaction, particularly in our Transitional Care Unit (TCU). Our campus has used an online patient survey system since 2012 called TruthPoint to gather patient feedback. Our team gathers patient info 4 days into their stay, and again shortly before they leave. Getting the information at the two points instead of just one helps our team measure much more accurately and effectively the patient's experience. The report explains how daily interdisciplinary meetings, paired with real-time patient feedback has achieved outstanding improvements in patient satisfaction. Click HERE to read the full report.
Thank you to Derek, whose personality and charisma will be missed. He was only with us a short time, but he touched the lives of so many while he was here. Thank you and best of luck in your future endeavors!
Just because it's sprinkling outside doesn't mean we can't enjoy ourselves! Between the carnival games, the ponies, the music, and fair food, it was quite the afternoon. The folks of our Meadow Woods Assisted Living, Martin Luther Care Center, and our Adult Day Programs, along with the help of the galaxy club from the Bloomington Public Schools, various volunteers and family members, we had quite the packed house! There was so much fun to be had and were blessed with so much on this day!
Kate Blessing - Director of Community Relations